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CM1000v2 keeps disconnecting, high uncorrectable codewords
I've been trying to stop my internet (800Mbps xfinity) from disconnecting periodically. It works fine for a long period, but then it disconnects relentlessly and I disconnect/restart both the modem a...
Also note you have only 31 channels downstream and you should have 32.
Kitsap Not uncommon to see the ISP not lock the 32'd channel and use the ofdma channel (3.1) as the 32'd channel.
They are correct in that you have a ton of errors. Check your line first and if it doesn't help, then have the ISP check it.
Start with removing any amplifiers, signal attenuators, or splitters from the coax.
From there check the line for kinks, damage, moisture in the line.
Check the connectors for improperly made ends, foil touching the copper coax line, loose connections, bad/old/cheap connectors, or corroded connections. Replace them if you do.
If you can, simply connect the modem right where the coax comes into the home. This prevents wiring in the home from being the issue. And some ISP’s charge if the wiring issue is in the home. So this helps prevent this.
