NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Cm1000v2 not seen by computer.
I replaced my old Motorola surfboard with a new cm1000v2. Xfinity changed the Mac address and ran there tests and all was good. Said modem is online. The router did not connect. I connected the modem ...
Has a power off for 1 minute then back ON with the ISP modem and router been performed?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.