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Forum Discussion
3_5ecoboost
Jan 22, 2021Follower
CM1000V2 poor speed test results
Hello, I pay for the 500mb service through Mediacom and then just before christmas they upped our service to 1gb down. I needed to upgrade to a docsis 3.1 to make that work. So I purchased the ab...
FURRYe38
Jan 22, 2021Guru - Experienced User
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Besure all 31 or 32 channels are lock in for a 1Gb service.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853