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Forum Discussion
julmurph
Apr 13, 2020Follower
CM1000v2 power blinking green, all others blinking orange
Woke up to modem blinking green for power, all others blinking orange. Powered down twice and as soon as I plug back in, all lights immediately return to blinking. Tried reset, did nothing. Call ISP ...
FURRYe38
Apr 13, 2020Guru - Experienced User
Remove the coax cable from the back of the modem. Pull the power adapter from the wall outlet for 1 minute. Plug back in. Do the front LEDs still all turn ON?
Connect a wired PC to the back of the modem and see if you can access the modems web page at 192.168.100.1...
Have the ISP check the signal and line quality UP to the modem.
Be sure there are not coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
If nothing works to get the modem working, have the ISP setup you up with a modem. Get ahold of NG support and ask about an RMA.
https://www.netgear.com/support/#