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Forum Discussion

dase2019's avatar
dase2019
Aspirant
Nov 02, 2023

CM1000v2 signal drops intermittently

I am losing internet intermittently. ISP is saying it is a modem batch error. The internet drops and then comes back within 60 seconds usually. I've tried rebooting, switching out LAN cable. Trying t...
Troubleshooting
dase2019's avatar
dase2019
Aspirant
Nov 02, 2023

FURRYe38 

ISP is Mediacom

 

Download speed paid for: 400mbps

Upload speed paid for: 30 MBPS

 

Router is EERO 6

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Nov 02, 2023

Ok, that explains the channels not used. 

  • plemans's avatar
    plemans
    Guru - Experienced User
    Nov 04, 2023

    The logs are still indicating all kind of line issues. Check your line as best you can yourself. 

    Move the modem to right where the line comes in from the ISP. If that doesn't help, they'll need to check the line