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Forum Discussion
Solved
CM1000v2 Slow upload speeds
I was wondering if anyone could help me out with my CM1000v2 modem. I am getting super slow upload speeds (2-5mbps when I pay for 50) and my ISP is saying its my problem and they dont see any issues...
ISP's fight not to come out.
Its their main goal in life is to make money off existing infrastructure without having to do maintenence on it.
You have errors (the codewords) and t3/t4 errors. They indicate a connection issue with the isp.
So if you're directly connected to the line coming in and you know that end connector is good, it doesn't leave much that could be the problems. It could always be the modem so thats the chance you take but the errors/logs indicate the line.
Thanks for the response. Is there anything specific I can point out to my ISP that indicate its a line issue. I am having a difficult time even trying to get someone to come to the house for testing because they say everything looks fine and since I dont rent their modem they just blame the one I own. My current setup is very simple and the modem is connected right where the cable comes into the house. There is a box on the outside of the house where the line from the street goes into a connector and then the cable running out of the connector goes into the wall outlet that the modem is connected to.
I have also been wondering if weather could be the cause. Both days I have had issues have been 2 days after a snow storm when things started melting. Maybe there is moisture getting in somewhere? The box on my house seems to be totally dry. The first time the issue occurred it resolved itself the next day but now a week later its back.
ISP's fight not to come out.
Its their main goal in life is to make money off existing infrastructure without having to do maintenence on it.
You have errors (the codewords) and t3/t4 errors. They indicate a connection issue with the isp.
So if you're directly connected to the line coming in and you know that end connector is good, it doesn't leave much that could be the problems. It could always be the modem so thats the chance you take but the errors/logs indicate the line.