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Forum Discussion
CM1000v2 won’t boot
Hello I have an issue with my modem to where the lights will all come on sequentially the internet light will blink very fast then it goes back to a blinking downstream light and repeats. I still have...
BraydenT113 wrote:
*update* turns out it was some kind of modem issue, I tried a different modem and it works fine now still however curious as to what could cause the modem to just go bad like that. Could it have something to do with a DIOCS 3.1 modem using lower level inputs?
Did you need to contact your ISP and have them activate your "different" modem or did you just make the cable connection and power it up?
I didn’t have them provision that modem just plugged it in and it worked I also thought that was strange, I did however give them the MAC address for the previous modem.
"for the previous modem"?
They need the one off the current modem, not the prior.
BraydenT113 wrote:
I didn’t have them provision that modem just plugged it in and it worked I also thought that was strange, I did however give them the MAC address for the previous modem.Your CM1000v2 is not going to boot and have access to the internet unless it is activated (provisioned) by your ISP. That means giving your ISP the MAC address on the bottom of the CM1000v2.
Most ISPs will not activate more than one modem at a time. You just have to make up your mind, which modem you want to use and make sure it is the one your ISP on the other end of the coax has activated.
You also have to make sure the ISP on the other end of your coax supports the CM1000v2.
