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Forum Discussion
CM1000v2 Xfinity Gigspeed Issue
Hi All, I am having issues with my download speeds straight from the modem on my CM1000v2 device. I pay for the 1000mbps service but I am constantly only ever getting 600mbps down. I have an xfin...
Are you speed testing with a wired PC connected directly to the back of the modem?
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute them back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
Are you speed testing with a wired PC connected directly to the back of the modem? - Yeah that is correct.
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
That is the plan.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
None that I know of but will have the Tech confirm.
Be sure your using good quality RG6 coax cable up to the modem.
Will have to ask the tech about this as the line they setup a few years back was theirs.
Be sure to power OFF the modem for 1 minute them back ON.
Done multiple times with no luck.
Thanks FURRYe38
Ok, let us know how it goes...