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saqer's avatar
saqer
Aspirant
Apr 07, 2022
Solved

CM1100 - Intermittent Issues with Xfinity

I bought this modem from Costco a little more than a month ago. After some initial trouble getting it provisioned correctly, including a tech visit, it started working. It's been a little more than a...
  • plemans's avatar
    plemans
    Apr 08, 2022

    Your logs on indicate line issues. Its showing power fluctuations. Pretty significant ones. 

     

plemans's avatar
plemans
Guru - Experienced User
Apr 07, 2022

the logs help. You didn't include those. 

The line power is in spec but there's errors. the logs tell us more about stability. 

saqer's avatar
saqer
Aspirant
Apr 07, 2022

Where are the logs? I clicked ‘Cable Connection’ and that’s only what appears.

edit: found them

  • plemans's avatar
    plemans
    Guru - Experienced User
    Apr 08, 2022

    Your logs on indicate line issues. Its showing power fluctuations. Pretty significant ones.