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Forum Discussion
lcavey
Jan 16, 2020Aspirant
CM1100 - slow speeds
Hello All, I have signed up with Xfinity for GIG speeds. The best speeds I get from my Netgear CM1100 is 500 MBS. I also have an Orbi system connected directly via Cat 6 Ethernet cable. I had X...
plemans
Jan 17, 2020Guru - Experienced User
We need to determine where the slow down is first.
1. What speeds do you get if you directly connect to the modem?
2. Do you have a screen snip of your modem connections page?
3. The speeds you're getting from the orbi, are these hardwired speeds or wireless?
4. What website are you testing the speeds with and what device. Some devices can't max out gigabit.
lcavey
Jan 17, 2020Aspirant
1. What speeds do you get if you directly connect to the modem? Oddly enough they are slower directly connected to the CM 1100 - I have an ORBI RB50 system. I get 90 mbps per sec from the Orbi on OOKLA and 45 MBS on OOKLA directly connected to the 1100.
2. Do you have a screen snip of your modem connections page? I don't
3. The speeds you're getting from the orbi, are these hardwired speeds or wireless? all these tests are with a new Cat 6 Cable. No wireless.
4. What website are you testing the speeds with and what device. Some devices can't max out gigabit. Using OOKLA and there is a speed test via the Orbi App. In the Orbi App I get from 450 mbs to 510 mbs (down). I am paying for GIG speeds with Xfinity so even if you add in overhead/interference etc.. I should be closer to 800 mbs.
- FURRYe38Jan 17, 2020Guru - Experienced User
What is the speed rating on your wired PCs network adaptor? 100Mbps or 1000Mpbs?
Check the connection rate of the PCs network adapter.
Try a different wired PC if possible to compare speeds with the CM1100.