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Forum Discussion
Bob5545
Nov 13, 2022Aspirant
CM1100 Channel Lock lED keeps blinking????
Why does this led keep blinking with my Comcast Xfinity internet connection. All seems fine with my internet connection and speed, and there appears to be no channel locking problem.
- Nov 13, 2022
You have line issues. You have errors in your line and your event log is showing ofdma profile errors.
The profile issues might not cause issues as your connection is a 500mbps connection and not faster (don't necessarily need a docsis 3.1 connection for those speeds with xfinity).
So it might connect and work fine but with all your line errors I'd be looking at it closely.
Start with removing any amplifiers, signal attenuators, or splitters from the coax.
From there check the line for kinks, damage, moisture in the line.
Check the connectors for improperly made ends, foil touching the copper coax line, loose connections, bad/old/cheap connectors, or corroded connections. Replace them if you do.
If you can, simply connect the modem right where the coax comes into the home. This prevents wiring in the home from being the issue. And some ISP’s charge if the wiring issue is in the home. So this helps prevent this.
Bob5545
Nov 13, 2022Aspirant
Thanks for responding.
I have a single high quality coax run between the Comcast service and my wall where the modem is connected to, a direct run.
Also have good internet download speeds, approximately 500 Mbps.
If I power cycle the modem, I have to reset my entire Velop Linksys system, multiple nodes and router.
Here is a copy of the log with no new entries since Nov 12th.
Comments??? Thank you,
FURRYe38
Nov 13, 2022Guru - Experienced User
Please post a copy and paste of the modems connection status page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
Your Events log looks ok.
Bob5545 wrote:
Thanks for responding.
I have a single high quality coax run between the Comcast service and my wall where the modem is connected to, a direct run.
Also have good internet download speeds, approximately 500 Mbps.
If I power cycle the modem, I have to reset my entire Velop Linksys system, multiple nodes and router.
Here is a copy of the log with no new entries since Nov 12th.
Comments??? Thank you,