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Bnichols99's avatar
Bnichols99
Follower
Jul 05, 2019

CM1100 Critical (3) errors

Cox Cable, Multiple time outs

 

Time Priority Description 2019-07-05, 09:06:00 Warning (5) Dynamic Range Window violation 2019-07-05, 09:06:00 Warning (5) RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=14:59:c0:77:04:c0;CMTS-MAC=00:c1:b1:61:75:cc;CM-QOS=1.1;CM-VER=3.1; 2019-07-05, 08:48:41 Warning (5) Dynamic Range Window violation 2019-07-05, 08:48:41 Warning (5) RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=14:59:c0:77:04:c0;CMTS-MAC=00:c1:b1:61:75:cc;CM-QOS=1.1;CM-VER=3.1; 2019-07-05, 06:16:08 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=14:59:c0:77:04:c0;CMTS-MAC=00:c1:b1:61:75:cc;CM-QOS=1.1;CM-VER=3.1; 2019-07-05, 01:09:35 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=14:59:c0:77:04:c0;CMTS-MAC=00:c1:b1:61:75:cc;CM-QOS=1.1;CM-VER=3.1; 2019-07-05, 01:09:32 Notice (6) CM-STATUS message sent. Event Type Code: 1; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=14:59:c0:77:04:c0;CMTS-MAC=00:c1:b1:61:75:cc;CM-QOS=1.1;CM-VER=3.1; 2019-07-05, 01:09:32 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=14:59:c0:77:04:c0;CMTS-MAC=00:c1:b1:61:75:cc;CM-QOS=1.1;CM-VER=3.1; 2019-07-05, 01:09:31 Warning (5) MDD message timeout;CM-MAC=14:59:c0:77:04:c0;CMTS-MAC=00:c1:b1:61:75:cc;CM-QOS=1.1;CM-VER=3.1; 2019-07-05, 01:08:27 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=14:59:c0:77:04:c0;CMTS-MAC=00:c1:b1:61:75:cc;CM-QOS=1.1;CM-VER=3.1; 2019-07-05, 01:08:27 Warning (5) Dynamic Range Window violation 2019-07-05, 01:08:27 Warning (5) RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=14:59:c0:77:04:c0;CMTS-MAC=00:c1:b1:61:75:cc;CM-QOS=1.1;CM-VER=3.1; 2019-07-05, 01:08:27 Warning (5) Dynamic Range Window violation 2019-07-05, 01:08:27 Warning (5) RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=14:59:c0:77:04:c0;CMTS-MAC=00:c1:b1:61:75:cc;CM-QOS=1.1;CM-VER=3.1; 2019-07-05, 01:08:21 Notice (6) DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2 3.;CM-MAC=14:59:c0:77:04:c0;CMTS-MAC=00:c1:b1:61:75:cc;CM-QOS=1.1;CM-VER=3.1; 2019-07-05, 01:08:21 Notice (6) TLV-11 - unrecognized OID;CM-MAC=14:59:c0:77:04:c0;CMTS-MAC=00:c1:b1:61:75:cc;CM-QOS=1.1;CM-VER=3.1; 2019-07-05, 01:08:21 Warning (5) DHCP WARNING - Non-critical field invalid in response ;CM-MAC=14:59:c0:77:04:c0;CMTS-MAC=00:c1:b1:61:75:cc;CM-QOS=1.1;CM-VER=3.1; 2019-07-05, 01:08:19 Notice (6) Honoring MDD; IP provisioning mode = IPv4 2019-07-05, 01:07:42 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=14:59:c0:77:04:c0;CMTS-MAC=00:c1:b1:61:75:cc;CM-QOS=1.1;CM-VER=3.1; 2019-07-05, 01:07:40 Warning (5) B-INIT-RNG Failure - Retries exceeded;CM-MAC=14:59:c0:77:04:c0;CMTS-MAC=00:c1:b1:61:75:cc;CM-QOS=1.1;CM-VER=3.1; 2019-07-05, 01:05:58 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=14:59:c0:77:04:c0;CMTS-MAC=00:c1:b1:61:75:cc;CM-QOS=1.1;CM-VER=3.1; 2019-07-05, 01:05:57 Warning (5) B-INIT-RNG Failure - Retries exceeded;CM-MAC=14:59:c0:77:04:c0;CMTS-MAC=00:c1:b1:61:75:cc;CM-QOS=1.1;CM-VER=3.1; 2019-07-05, 01:04:07 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=14:59:c0:77:04:c0;CMTS-MAC=00:c1:b1:61:75:cc;CM-QOS=1.1;CM-VER=3.1; 2019-07-05, 01:04:07 Warning (5) Dynamic Range Window violation 2019-07-05, 01:04:07 Warning (5) RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=14:59:c0:77:04:c0;CMTS-MAC=00:c1:b1:61:75:cc;CM-QOS=1.1;CM-VER=3.1; 2019-07-05, 01:03:16 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=14:59:c0:77:04:c0;CMTS-MAC=00:c1:b1:61:75:cc;CM-QOS=1.1;CM-VER=3.1; 2019-07-05, 01:03:10 Notice (6) DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2 3.;CM-MAC=14:59:c0:77:04:c0;CMTS-MAC=00:c1:b1:61:75:cc;CM-QOS=1.1;CM-VER=3.1; 2019-07-05, 01:03:10 Notice (6) TLV-11 - unrecognized OID;CM-MAC=14:59:c0:77:04:c0;CMTS-MAC=00:c1:b1:61:75:cc;CM-QOS=1.1;CM-VER=3.1; 2019-07-05, 01:03:09 Warning (5) DHCP WARNING - Non-critical field invalid in response ;CM-MAC=14:59:c0:77:04:c0;CMTS-MAC=00:c1:b1:61:75:cc;CM-QOS=1.1;CM-VER=3.1; 2019-07-05, 01:03:05 Notice (6) Honoring MDD; IP provisioning mode = IPv4 2019-07-05, 01:02:59 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=14:59:c0:77:04:c0;CMTS-MAC=00:c1:b1:61:75:cc;CM-QOS=1.1;CM-VER=3.1; 2019-07-05, 01:02:57 Warning (5) B-INIT-RNG Failure - Retries exceeded;CM-MAC=14:59:c0:77:04:c0;CMTS-MAC=00:c1:b1:61:75:cc;CM-QOS=1.1;CM-VER=3.1; 2019-07-05, 01:01:55 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=14:59:c0:77:04:c0;CMTS-MAC=00:c1:b1:61:75:cc;CM-QOS=1.1;CM-VER=3.1; 2019-07-05, 01:01:54 Critical (3) No Maintenance Broadcasts for Ranging opportunities received - T2 time-out;CM-MAC=14:59:c0:77:04:c0;CMTS-MAC=00:c1:b1:61:75:cc;CM-QOS=1.1;CM-VER=3.1; 2019-07-05, 01:01:19 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=14:59:c0:77:04:c0;CMTS-MAC=00:c1:b1:61:75:cc;CM-QOS=1.1;CM-VER=3.1; 2019-07-05, 01:01:17 Warning (5) B-INIT-RNG Failure - Retries exceeded;CM-MAC=14:59:c0:77:04:c0;CMTS-MAC=00:c1:b1:61:75:cc;CM-QOS=1.1;CM-VER=3.1; 2019-07-05, 00:59:51 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=14:59:c0:77:04:c0;CMTS-MAC=00:c1:b1:61:75:cc;CM-QOS=1.1;CM-VER=3.1; 2019-07-05, 00:59:49 Warning (5) B-INIT-RNG Failure - Retries exceeded;CM-MAC=14:59:c0:77:04:c0;CMTS-MAC=00:c1:b1:61:75:cc;CM-QOS=1.1;CM-VER=3.1; 2019-07-05, 00:58:19 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=14:59:c0:77:04:c0;CMTS-MAC=00:c1:b1:61:75:cc;CM-QOS=1.1;CM-VER=3.1; 2019-07-05, 00:58:07 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=14:59:c0:77:04:c0;CMTS-MAC=00:c1:b1:61:75:cc;CM-QOS=1.1;CM-VER=3.1;

1 Reply

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Ensure there are not cable line splitters between the CM modem and the ISP service box. 

    Contact the ISP and have them check the signal levels and quality up to the modem.