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Forum Discussion
bkollu
Jun 08, 2020Aspirant
CM1100 dropping connections
Comcast technician says their diagnostics is fine from their end, but my connection drops several times in a day. 1. Trying to understand these errors so that I can have better coversation with C...
FURRYe38
Jun 30, 2020Guru - Experienced User
So after finding the broken twoway splitter, did you remove this splitter and connect the modem directly? Splitters are not recomnended to use.
Test the CM modem with out the wifi router online to see if it maintains connection with just a wired PC connected.
digifuji
Jun 30, 2020Aspirant
Yes, I removed the broken 2-way splitter and replace with a coax coupler. Guess who installed the poor quality splitter? Comcast tech.
Yes, I tested modem with wired PC directly connected. So far, so good. I'll check back in two weeks and update the status.