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Forum Discussion
CM1100 Frequent drops, high latency, and slow download speeds.
Hello! I have been having a lot of trouble with my internet for the past year+ and have been searching for answers. The connection fully drops out several times a day, throughout the morning, aftern...
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute then back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
https://kb.netgear.com/24311/Power-level-guidelines-for-a-NETGEAR-cable-modem-router?article=24311
https://www.duckware.com/tech/solving-intermittent-cable-modem-issues.html
Test the CM modem with 1 wired PC connected to the modem with out the router being connected. See if you notice anything different.
Also you might test the line for any Packet loss and other items with www.pingplotter.com here as we..