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Forum Discussion
CM1100 Frequent drops, high latency, and slow download speeds.
Hello! I have been having a lot of trouble with my internet for the past year+ and have been searching for answers. The connection fully drops out several times a day, throughout the morning, aftern...
I am sure others with add to these comments. The cable signal to your CM1100 is absolutely miserable. Any hardware, including the modem, on in does not stand a chance of providing a decent internet connection.
You need to start at the coax connection right at your CM1100 and inspect the cable for loose, corroded, poorly installed connections. Also for cuts or splits in the insulation or any damage. Splitters, amplifiers, or any device that is not new and shiny all the way back to the transition to where Vyve owns the wiring.
Are you in a multi-family dwelling where you cannot inspect the coax?
Signal on the line is too low.
Too many Correct and Un-correctables.
I would have the ISP check the line up to the modem. Review Errors and Critical messages in the Events Log as well.