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Forum Discussion
locnt
Jun 26, 2019Aspirant
CM1100 has speed lower than my internet provider confirmed
(Firmware Version V2.01.02) Hello, I just bought the modem. The internet went smoothly; however, the speed is much slower than expected. My Xfinity provider confirmed with me that my downl...
FURRYe38
Jun 27, 2019Guru - Experienced User
Try a different test PC. If the ISP confirms speeds are good up to the modem then check your PC and or connected external router if you have one connected. Directly connect a wired PC to the modem with out the router and speed test there. Ensure LAN cabling is of good working quality. CAT6 is recommended.