NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

locnt's avatar
locnt
Aspirant
Jun 26, 2019

CM1100 has speed lower than my internet provider confirmed

(Firmware Version  V2.01.02)   Hello,   I just bought the modem. The internet went smoothly; however, the speed is much slower than expected. My Xfinity provider confirmed with me that my downl...
locnt's avatar
locnt
Aspirant
Jun 28, 2019
I tried with 2 different laptops, both wired and wireless. No different results.
Should I try changing any settings?
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Jun 29, 2019

Nothing in the CM to set. LAG should be disabled is all. If you tested different PCs and such. I would presume the modem needs to be RMAd. 

vkdelta 

  • vkdelta's avatar
    vkdelta
    NETGEAR Employee Retired
    Jul 12, 2019

    you dont need LAG for 60 Mbps.. LAG is for >1Gbps service.

     

    Have you tried testing DIRECTLY to the modem?

    What ethernet adapter do you use?