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Carbo2's avatar
Carbo2
Tutor
Aug 22, 2020
Solved

CM1100 Modem: Latest firmware, correcting time

I have the CM1100 modem.  In 14 months of service it has run flawlessly.  
I logged into it last night just to look around and saw that the clock is incorrect, showing it to be one hour earlier than the actual time.  Not a big deal, and I figured it would be an easy fix but I don't see how to do that anywhere.  Is it possible?
Also, how do I check if there is a new firmware version available?  The admin panel shows the current firmware as V6.01.07. My ISP is Comcast/Xfinity.  
Thank you.

  • No. there isn't a way to change it. Its set from the isp's equipment. 

3 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    No. there isn't a way to change it. Its set from the isp's equipment. 

    • Carbo2's avatar
      Carbo2
      Tutor

      I figured as much, as far as the time.  But what about the firmware update?

      • plemans's avatar
        plemans
        Guru - Experienced User

        Its the same. Its pushed by the isp. You can call them and ask them to update it but they're the ones who do it and they don't always update the firmware even if they've got the newer firmware. 

        Its one of the primary reasons we push people to buy routers seperate from routers. The combo devices rarely get updates.