NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
CM1100 Modem R7960P Router
Xfinity gigabit internet service. Not getting gigabit speed to router when running speed tests from nighthawk app. Constantly having to reboot router to get WiFi/internet connection. Ethernet speeds a...
plemans thank you so much for reaching out. When unplugging the modem from the router and going directly to my laptop, it doesn’t connect at all. I get the message “Ethernet has a self assigned IP address and will not be able to connect to the internet.” I agree testing the modem first is best practice, what can I do to get a working connection from the modem to the laptop?
Mac or PC for your laptop? for either, make sure to reboot the modem.
Mac:
https://support.apple.com/guide/mac-help/connect-mac-internet-a-cable-modem-mchlp1460/mac
windows:
you should just need to reboot the modem with nothing connected and then connect the pc.
- That was the first move I made and it was successful. Now on chat with xfinity to verify my speeds. Will get back shortly with an update. To answer your question, I have 3 different MacBooks that I can try
If you log into the modem (192.168.100.1) and click on cable connection, take a screen snip of that and the logs. Post that back here.
And then speedtest it off the sites I recommended.
plemans Confirmed with Comcast over 900mbps coming from modem to laptop.
i then reconnected cm1100 modem to R7960P and am getting the following WiFi speeds:
- speedtest.xfinity.com = 317mbps
- dslreports.com = 195mbps
tried posting links to the cable connection and logs of the modem, but I guess those are trapped awaiting approval.
please let me know what you would like to see from the router. I can confirm I have all port aggregation disabled.
thank you!!