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NG_user420's avatar
NG_user420
Aspirant
Apr 18, 2020

CM1100 Modem R7960P Router

Xfinity gigabit internet service. Not getting gigabit speed to router when running speed tests from nighthawk app. Constantly having to reboot router to get WiFi/internet connection. Ethernet speeds a...
NG_user420's avatar
NG_user420
Aspirant
Apr 18, 2020
plemans thank you so much for reaching out. When unplugging the modem from the router and going directly to my laptop, it doesn’t connect at all. I get the message “Ethernet has a self assigned IP address and will not be able to connect to the internet.” I agree testing the modem first is best practice, what can I do to get a working connection from the modem to the laptop?