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NG_user420's avatar
NG_user420
Aspirant
Apr 18, 2020

CM1100 Modem R7960P Router

Xfinity gigabit internet service. Not getting gigabit speed to router when running speed tests from nighthawk app. Constantly having to reboot router to get WiFi/internet connection. Ethernet speeds a...
NG_user420's avatar
NG_user420
Aspirant
Apr 18, 2020
That was the first move I made and it was successful. Now on chat with xfinity to verify my speeds. Will get back shortly with an update. To answer your question, I have 3 different MacBooks that I can try
  • plemans's avatar
    plemans
    Guru - Experienced User
    Apr 18, 2020

    If you log into the modem (192.168.100.1) and click on cable connection, take a screen snip of that and the logs. Post that back here.

    And then speedtest it off the sites I recommended. 

    • NG_user420's avatar
      NG_user420
      Aspirant
      Apr 18, 2020

      plemans  Confirmed with Comcast over 900mbps coming from modem to laptop.

       

      i then reconnected cm1100 modem to R7960P and am getting the following WiFi speeds:

      - speedtest.xfinity.com = 317mbps

      - dslreports.com = 195mbps

       

      tried posting links to the cable connection and logs of the modem, but I guess those are trapped awaiting approval.  

       

      please let me know what you would like to see from the router.  I can confirm I have all port aggregation disabled.

       

      thank you!!

       

      • plemans's avatar
        plemans
        Guru - Experienced User
        Apr 18, 2020
        NG_user420 wrote:

        plemans  Confirmed with Comcast over 900mbps coming from modem to laptop.

         

        i then reconnected cm1100 modem to R7960P and am getting the following WiFi speeds:

        - speedtest.xfinity.com = 317mbps

        - dslreports.com = 195mbps

         

        tried posting links to the cable connection and logs of the modem, but I guess those are trapped awaiting approval.  

         

        please let me know what you would like to see from the router.  I can confirm I have all port aggregation disabled.

         

        thank you!!

         

        Make sure you're testing hardwired speeds from the router. Not wifi. Wifi is dependant on device, environment, interference, etc. to many things influence the speed and wireless AC isn't going to max out gigabit.