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Forum Discussion
NG_user420
Apr 18, 2020Aspirant
CM1100 Modem R7960P Router
Xfinity gigabit internet service. Not getting gigabit speed to router when running speed tests from nighthawk app. Constantly having to reboot router to get WiFi/internet connection. Ethernet speeds a...
plemans
Apr 18, 2020Guru - Experienced User
If you log into the modem (192.168.100.1) and click on cable connection, take a screen snip of that and the logs. Post that back here.
And then speedtest it off the sites I recommended.
NG_user420
Apr 18, 2020Aspirant
plemans Confirmed with Comcast over 900mbps coming from modem to laptop.
i then reconnected cm1100 modem to R7960P and am getting the following WiFi speeds:
- speedtest.xfinity.com = 317mbps
- dslreports.com = 195mbps
tried posting links to the cable connection and logs of the modem, but I guess those are trapped awaiting approval.
please let me know what you would like to see from the router. I can confirm I have all port aggregation disabled.
thank you!!
- plemansApr 18, 2020Guru - Experienced User
NG_user420 wrote:plemans Confirmed with Comcast over 900mbps coming from modem to laptop.
i then reconnected cm1100 modem to R7960P and am getting the following WiFi speeds:
- speedtest.xfinity.com = 317mbps
- dslreports.com = 195mbps
tried posting links to the cable connection and logs of the modem, but I guess those are trapped awaiting approval.
please let me know what you would like to see from the router. I can confirm I have all port aggregation disabled.
thank you!!
Make sure you're testing hardwired speeds from the router. Not wifi. Wifi is dependant on device, environment, interference, etc. to many things influence the speed and wireless AC isn't going to max out gigabit.
- NG_user420Apr 18, 2020AspirantHard wired from the router gets me in 850mbps range. I must plead ignorance when it comes to the WiFi speeds, my understanding was having a gigabit rated modem with gigabit rated router combined with gigabit speeds from the ISP would translate to WiFi speeds of 800mbps at least. Are you saying the best speeds I can expect out of my setup over WiFi are 200-400?
- plemansApr 18, 2020Guru - Experienced User
I'm saying a lot depends on many variables.
1. devices. Not all wifi devices are created equal. If you've got a wireless ac phone but it only has a 1x1 antenna. its going to connect at a 433mbps link rate. the actual throughput over wireless is roughly 55% of what link rate is (rough) due to wireless overhead. Or if you're device is a wireless N device its going to have lower speeds. If you're device is a 2x2 antenna setup, it'll be faster. So devices matter a lot
2. Environment. things within your home can block wifi. Plaster lathe walls, metal, foil lined insulation, and other things within your home block wifi signals and can lower speeds.
3. interference. to many wireless signals in an area create interference and can slow down speeds. 2.4ghz is more suseptible to this than 5ghz but they both can be impacted.
4. Distance. the further away you are from the router, the slower it'll be.
other things influence wifi as well but those are some of the major ones.
the key is that you're getting full speeds from the hardwired.