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Forum Discussion
CM1100 Modem R7960P Router
Xfinity gigabit internet service. Not getting gigabit speed to router when running speed tests from nighthawk app. Constantly having to reboot router to get WiFi/internet connection. Ethernet speeds a...
NG_user420 wrote:plemans Confirmed with Comcast over 900mbps coming from modem to laptop.
i then reconnected cm1100 modem to R7960P and am getting the following WiFi speeds:
- speedtest.xfinity.com = 317mbps
- dslreports.com = 195mbps
tried posting links to the cable connection and logs of the modem, but I guess those are trapped awaiting approval.
please let me know what you would like to see from the router. I can confirm I have all port aggregation disabled.
thank you!!
Make sure you're testing hardwired speeds from the router. Not wifi. Wifi is dependant on device, environment, interference, etc. to many things influence the speed and wireless AC isn't going to max out gigabit.
Hard wired from the router gets me in 850mbps range. I must plead ignorance when it comes to the WiFi speeds, my understanding was having a gigabit rated modem with gigabit rated router combined with gigabit speeds from the ISP would translate to WiFi speeds of 800mbps at least. Are you saying the best speeds I can expect out of my setup over WiFi are 200-400?
I'm saying a lot depends on many variables.
1. devices. Not all wifi devices are created equal. If you've got a wireless ac phone but it only has a 1x1 antenna. its going to connect at a 433mbps link rate. the actual throughput over wireless is roughly 55% of what link rate is (rough) due to wireless overhead. Or if you're device is a wireless N device its going to have lower speeds. If you're device is a 2x2 antenna setup, it'll be faster. So devices matter a lot
2. Environment. things within your home can block wifi. Plaster lathe walls, metal, foil lined insulation, and other things within your home block wifi signals and can lower speeds.
3. interference. to many wireless signals in an area create interference and can slow down speeds. 2.4ghz is more suseptible to this than 5ghz but they both can be impacted.
4. Distance. the further away you are from the router, the slower it'll be.
other things influence wifi as well but those are some of the major ones.
the key is that you're getting full speeds from the hardwired.
Super helpful. Do you have any config tips for the router? Noticed you have the RAX200, would I see substantial improvement moving to that router from the R7960P? Or is that more of a future proofing move and as more devices get better WiFi capability they will be better able to leverage the more powerful router?
Config tips?
1. make sure your high bandwidth devices (streamers/gaming devices) are on the 5ghz streams. Its tri-band so there's 2x 5ghz radios. If you're using smart connect, it should balance the load between them. If you're not, just balance the load between them
2. low bandwidth device on the 2.4ghz. Again, if you're using smart connect, it'll do it for you.
3. Centrally locate it if possible. routers are omnidirectional. Meaning they broadcast in all directions. If your router is on one side of your home, half the broadcast isn't covering the home.
4. Firmware updates aren't always awesome as of late. If its running great, I wouldn't worry about it
In terms of the RAX, its overkill even for my place. i bought it so I could get familar with AX devices and routers. That's all. I actually use my orbi for most of my wireless as it has better overall coverage.
- You may be selling me on Orbi here lol
Have you tried the nighthawk mesh? I’m drawn to the sleekness of the nighthawk brand, but if Orbi is the best then so be it. Thinking of converting the R7960P to an access point if I were to go that route, but that may be wishful thinking. How big is your home? the R7960P is quite capable. Its a triband with pretty good coverage.
- Not big under 1500sqft....maybe this is as good as it gets, annoying hearing my father bragging about his 700+ speeds on wifi while I have excellent NETGEAR equipment that barely gets half the speed he does. A hit to my tech ego to say the least lol
What device are you testing with?
What 5ghz band are you testing on?
How far away from the router are you when testing?
- Standing directly next to the router with an iPhone 8 Plus, utilizing the second 5ghz band:
Speedtest.xfinity.com just clocked in at 182mbps and what materials is your home? if its standard wood/sheetrock the r7960p should cover that fine
- Yes, standard home construction materials from several decades ago, nothing thick or fancy.
at one point you reports 317mbps. was that on the iphone?
have you tried different devices?- mu-mimo worth having on? Figuring if it was important it would come turned on from the factory, that one was a bit of a head scratcher. I have it turned on currently.
- When I run the speedtest app on the same iphone I’m getting 213mbps. I’ll try my iPad now and see if that is different
- The 317mbps I reported early was coming from my laptop (MacBook) after switching to WiFi once confirming my hardwire speeds were sufficient.
- iPad getting 306mbps on speedtest.xfinity.com
326mbps when running speedtest app What firmware is on the R7960P?
You can always try version 1.4.1.44 of the firmware. The newer version installed netgear armor and not all routers responded well to it?
If you downgrade, install the firmware over an ethernet cable, factory reset the router afterwards, and then manually install (not from backup). Don't enable traffic monitoring, qos, or parental controls.
standing right next to the router, you chould probably be able to hit faster speeds that what you're hitting. hard to say 100% again because of variables.
- I am running the NETGEAR armor functionality. Had a feeling I should have stayed away from that. Natural instinct is to always go for the latest firmware, but seeing lots of examples of people reverting to prior versions, smh. I will try rolling that back later this evening. Any other features/functions/settings of the router that should be addressed prior to that?
Current firmware is V1.4.1.50_1.3.10 I would try the downgrade first.see how it works.
Some wifi devices may not see anything near 900Mbps on WiFi. Depends on what the mfr designed the device and support for. Most max out at around 400-500Mbps on 5Ghz AC mode. The R7960 only supports a 1300Mbps connection rate between the router and the wireless device itself. This differs from actual speed thruput.
Install WiFi sweet spos on your phone and pads to see the the connect rate between the device and the router.
NG_user420 wrote:
Standing directly next to the router with an iPhone 8 Plus, utilizing the second 5ghz band:
Speedtest.xfinity.com just clocked in at 182mbpsI am haveing almost the same problem, If I direct connect to the Modem I get 1.1 gig speeds, I have my router connected to my computer over wire not wireless using a killer N card and I only see 350 meg speeds.
So moving my wired connection to the modem I get 1.1gig, moving the cables back to my router I am only getting 350 meg, any recomendations?
thanks.
- https://speedtest.xfinity.com/devicespeeds
Use this link to verify max speeds per device. Your device may not be able to handle the speed being sent to it and is hitting its own ceiling.
For what it is worth, I have not been able to get this solved for either. My 2019 MacBook Pro is showing WiFi speeds of 101 mbps on a gig internet plan. I am comparing a wired connection from my modem to a wired connection from my router, it seems my router is cutting my bandwidth in half using the same cables.
If that is the case then this router does not do its advertised speeds.
What Firmware version is currently loaded?
Is Smart Connect enabled on the R7960P?
Try disabling Smart Connecxt and connect to the 5ghz radio.
Enable Beamforming and make sure WMM is enabled as well.
Yes some wifi devices max out at around 400 to 500Mbps on 5Ghz AC.
Always test the wire connection first.
I am direct conneted to my router with a cat 6 cable, it only gives me 350 megs, If i connect the same computer direct to my modem with the same cable I get 1.1gig.
What Firmware version is currently loaded?
Have you tried a speed test after a factory reset?
Heres my speed test, wired PC connected to my R7960P connected to a CAX80 modem.
VgsSchade wrote:I am direct conneted to my router with a cat 6 cable, it only gives me 350 megs, If i connect the same computer direct to my modem with the same cable I get 1.1gig.
