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CM1100 need to reset modem constantly with COX
Hi all, used to be every few days but now I am having to reset the modem multiple times a day and it is driving me nuts. Here is the connection after a factory reset. Many thanks! Startup P...
Looks good. Some channels are a bit far in power between the channels however if it's working. Let it run.
Thank you all for the reply. Cox tech came out this morning, he said the cable from the outside to the house needs to be replaced (he measured and said there is a 90% power drop).
He said to take care of this first and if issue still occur afterward than he can add a new cable from my house to where the modem is located.
Will report back and share the new connection status once the cable is replaced.
That should help as well the the correctables and un-correctables as those should be zeros across the board.
Also have the tech check the modems events logs. Any Criticals, Errors or Warnings seen in the event logs needs to be reviewed and resolved by the ISP. Indicates a signal issue on the ISP line up to the modem.