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Forum Discussion
hflowers
Jun 10, 2020Aspirant
CM1100 on Xfinity - worked for a few minutes and then only the two LAN lights are lit amber
Had a very difficult time activating because the modem would keep resetting on its own. Finally got it working and did some speed tests to verify. It seemed more stable after activation. Shut down...
- Jun 10, 2020
Seems like the unit is bad. Get it returned and find another one.
hflowers
Jun 10, 2020Aspirant
Okay, unable to get it to reset whether the cable is plugged in or not. I've got it powered off and will try again tomorrow before deciding about returning it.
Since factory reset isn't even working, I tend to think it's a hardware problem.
FURRYe38
Jun 10, 2020Guru - Experienced User
Seems like the unit is bad. Get it returned and find another one.