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Forum Discussion
Oswulf
Jun 23, 2020Aspirant
CM1100 Rebooting
So my modem has rebooted three times in the last 45 minutes. I have attached the log...and the current signals This was happening a couple weeks ago and Comcast just kept saying everything was o...
FURRYe38
Jun 23, 2020Guru - Experienced User
Have the ISP check the signal and line quality UP to the modem.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute them back ON.
Try a factory rest on the CM modem.
Be sure to disable LAG on the modem as well,
Oswulf
Jun 23, 2020Aspirant
Did you look at my attachments? The SNR levels appear to be good, although I dont know what the log entries mean.