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Forum Discussion
Solved
CM1100 Throttle?
Alright, so this has been puzzling me for nearly 6 months now. And for the fifth time I had a Field Tech come to my home to test all of the cables I have already tested at least four times before. ...
The laptop I do have has issues with it's image. So I just went and looked in the Router's settings, disabled the only one I found to be enabled (Access Control), rebooted the router. Ran a Speedtest on my Desktop, getting roughly 800-900Mbps (Within tolerance I do believe.) Oddly, when running the built-in optional speed test on the R8000 itself, it only gets around 300Mbps. Is that normal?
Most likely WRONG PROVISIONING FILE (CM BOOT FILE) sent by Comcast.
Call them and ask if they are sending correct CM BOOT FILE (gigabit one).
Cable modem is plain bridge L2 device and all the speed tier configs are sent by ISP and they control it.
Called Xfinity. Asked the gentleman about this, he verified that it was a correct certificate/file. He rewrote the file and restarted the modem. No positive result with the same issue.
Is may be possible from what I am seeing in the forums here that the CM1100 may just be faulty overall as a model.
My anticipated next steps will be to test the connection results with an Xfinity Modem, if there's a difference in the speeds, I will look into upgrading to a CM2000 and see if that changes anything.