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Forum Discussion
CM1100 Xfinity Gigabit Issues
Hello, I just recently swapped out my Comcast Xfinity XB6-T modem for the CM1100. I am now no longer getting the gigabit speed (or 9xx) that I was previously. No other equipment was changed, although...
Do you have a screen shot of your connections page on the modem? And one of your logs? make sure it includes all the channels (download and upload) and logs.
these can tell us a lot.
Are you doing your test directly connected to the modem or does it go cm1100-->unknown router--> device. If so, which router is it? Firmware on it?
What device are you testing with?
Ok, will get a screen print. The Firmware Version is V2.01.02.
I had it connected directly to the computer (iMac 27in, late 2014) before hooking up the router and it was the same. So, i ended up connecting the router to get everything working in the meantime. The router right now is an older Apple TimeCapsule, but looking to upgrade to Orbi AC3000.
I also ran a few speed tests before disconnecting the Xfinity modem and they were all in the correct range (9xx). And this was with the router in the loop as well. So, the only thing that has changed is the modem.