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Forum Discussion
CM1100 Xfinity Gigabit Issues
Hello, I just recently swapped out my Comcast Xfinity XB6-T modem for the CM1100. I am now no longer getting the gigabit speed (or 9xx) that I was previously. No other equipment was changed, although...
sjbhh wrote:
I have the exact same issue on xfinity as well. A technician has just been here. Nothing happened.
Still running at 350-400.
Have you found a solution for this ?
If you want assistance with this please start your own thread for this problem instead of using someone else's. Troubleshooting is specific to your equipment/situation.
Thanks!
I was asking a question in a nice way and it looks to be the absolute same issue. So I do no see the need for a comment like this.
But ok.
sjbhh wrote:
I was asking a question in a nice way and it looks to be the absolute same issue. So I do no see the need for a comment like this.
But ok.
Thought I did state it in a polite way but I guess it wasn't taken as such. Everyone's situation is different. Troubleshooting is going to follow a lot of the same questions (so put the responses in your forums post) but your house/equipment is going to be differnt. It keeps posters from being confused as to the OP's responses and your responses.
I'm ok with the other user posting if there issue was similar. I know it can be frustrating when you only change the modem and then all of a sudden your speed has gone way down. I don't think this issue is about my other equipment becuase I didn't change anything, but I guess you never know. Anyways, hope this image helps to shed some more light. Thanks for all who have answered thus far.
JDoggery wrote:
I'm ok with the other user posting if there issue was similar. I know it can be frustrating when you only change the modem and then all of a sudden your speed has gone way down. I don't think this issue is about my other equipment becuase I didn't change anything, but I guess you never know. Anyways, hope this image helps to shed some more light. Thanks for all who have answered thus far.
You have a lot of uncorrectables. LIke the prior poster stated, check splitters and cables for damage, corrosion, cheap lines. I usually tell people to move their modem to right where the line comes into their residence and connect if directly. This removes some of the chances of lines issues. Not entirely but helps reduce them.