NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
CM1100 Xfinity Gigabit Issues
Hello, I just recently swapped out my Comcast Xfinity XB6-T modem for the CM1100. I am now no longer getting the gigabit speed (or 9xx) that I was previously. No other equipment was changed, although...
JDoggery wrote:
Hello, I just recently swapped out my Comcast Xfinity XB6-T modem for the CM1100. I am now no longer getting the gigabit speed (or 9xx) that I was previously. No other equipment was changed, although I want to get an Orbi kit soon.
Now when I run speed tests I get anywhere from 200-400 Mbps depending on which website test I use. I have tried to search though the forums for a possible solution, but haven't had much luck.
Does anyone who has Xfinity gig have any suggestions or found a solution? Thanks.
Did you go through the self-activation procedure when you installed the new modem, or did you have the Comcast Tech Support provision the modem? I would call Comcast and see if they can re-provision the modem. Also, make sure they have pushed the most up to date firmware to the modem.
Also, do you have any filters on the line connected to the modem? Try removing those if they are present and see if the issue resolves.
For your speed tests, download the Speedtest.net app from the App Store and run that instead of through your browser. You will get more consistent results.