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Forum Discussion
CM1100
So I currently have a ASUS - AC3100 Dual Band Wi-Fi Router and a ARRIS SB8200 on Cox GigaBlast service. I had the technician come out because I was only getting 450mb even if we hooked right to the c...
Your modem connection page. It shows channels, power levels, snr. 192.168.100.1
What does that mean?
Swells wrote:
- Launch a web browser from a computer or mobile device that is connected to your network.
- Enter http://192.168.100.1.
- Enter your cable modem or modem router’s user name and password.
The user name is admin. The default password is password. The user name and password are case-sensitive.
The BASIC Home page displays. - Select Cable Connection.
The cable connection information displays.
OK I did now what?
- Screen capture it and post it here.
Have you tried a different computer to see if speeds improve? Yes I test the speed on my computer and my ethernet to my TV
Can't seem to to do a screen capture of it.
Swells wrote:
Can't seem to to do a screen capture of it.
1.first pull up the modem configuration screen. then search (if you're on windows) for snipping tool on your windows programs. Use this to capture the information from the modem configuration.
2. Try a different computer. Not a tv, tablet, smart device. A different laptop or desktop to see if it could be a computer issue or setting causing it.
3. On the other computer, try the different websites I listed.
It looks like this thread hasn't been updated in awhile, but I am looking to see if there are common issues. I have cox and went from the 100 Mbps plan to the 300 Mbps plan and the speeds have been slower then when I was on the 100 Mbps plan. At some point Cox said there was an issue with the channel binding. I am not sure what that means, but I guess the 300 service uses different or more channels than the 100 service. Is there a way to know the problem is with the modem or with Cox?
Would be a ISP issue. The CM1100 handles up to 32x8 channels UP and Down. I've had mine on a 1Gb service and worked well.
Have a tech come by and check there singal up to the modem.
Only other issue could be just a bad modem that needs to be replaced.
evilinsano wrote:It looks like this thread hasn't been updated in awhile, but I am looking to see if there are common issues. I have cox and went from the 100 Mbps plan to the 300 Mbps plan and the speeds have been slower then when I was on the 100 Mbps plan. At some point Cox said there was an issue with the channel binding. I am not sure what that means, but I guess the 300 service uses different or more channels than the 100 service. Is there a way to know the problem is with the modem or with Cox?
