NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
jmg001
Jun 29, 2022Aspirant
CM1150 critical errors requiring reboot
I've been using a CM1150V modem with Xfinity for about 18 months w/o issues (replaced an old Arris when it failed). When issues occur (randomly, several time per day) I'll initially noticed internet...
jmg001
Jun 29, 2022Aspirant
Thanks for the quick response. Unfortunately, since I needed to activate the rented XB7 Gateway from Xfinity temporarily in order to work from home effectively, I can't provide new or updated logs from the CM1150V at the moment (I may be able to reactivate it and monitor things further over the weekend).
My real question is this - is it possible that the XB7 handles signal and line issues more "forgivingly" than CM1150V since, with the exact same setup other than the modem swapout, I don't seem to be encountering the same issues?
Thanks again!
Jeff
FURRYe38
Jun 29, 2022Guru - Experienced User
Anything is possible. However hard to tell anything with out seeing event and cable connection status logs.
- jmg001Jul 07, 2022Aspirant
The Xfinity XB7 gateway has continued to run w/o issue. I'm going to chalk this up to my Netgear having failed (and submit an extended warranty claim to Amex). I've ordered a replacement modem, and we'll see if the issue return with that and evaluate things further at that time. Thanks again...
- FURRYe38Jul 07, 2022Guru - Experienced User
Hard to tell anything with out seeing event and cable connection status logs. Not having this would not be a cause for marking this as a solution.