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Forum Discussion
cm1150 issue with emta event log causing modem to reboot
I find it hard to believe that Netgear still has yet to admit their cm1150 devices all reboot when a user simply tries to view the emta event log under advanced. I can reproduce this on demand since...
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-router
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
What is the brand and model of the host wifi router connected to the modem?
| Frequency start Value | |
| This field below allows you to modify the frequency the cable modem start with its scan during initialization and registration. Enter the new start frequency and restart the cable modem for it to take effect. | |
|
Startup Procedure
| Procedure | Status | Comment |
| Acquire Downstream Channel | 495000000 Hz | Locked |
| Connectivity State | OK | Operational |
| Boot State | OK | Operational |
| Security | Enabled | BPI+ |
| IP Provisioning Mode | Honor MDD | honorMdd(4) |
Downstream Bonded Channels
| Channel | Lock Status | Modulation | Channel ID | Frequency | Power | SNR | Correctables | Uncorrectables |
| 1 | Locked | QAM256 | 20 | 495000000 Hz | -2.6 dBmV | 43.2 dB | 0 | 0 |
| 2 | Locked | QAM256 | 4 | 399000000 Hz | -1.8 dBmV | 43.8 dB | 0 | 0 |
| 3 | Locked | QAM256 | 5 | 405000000 Hz | -1.9 dBmV | 43.6 dB | 0 | 0 |
| 4 | Locked | QAM256 | 6 | 411000000 Hz | -1.8 dBmV | 43.7 dB | 0 | 0 |
| 5 | Locked | QAM256 | 7 | 417000000 Hz | -1.7 dBmV | 43.6 dB | 0 | 0 |
| 6 | Locked | QAM256 | 8 | 423000000 Hz | -1.7 dBmV | 43.7 dB | 0 | 0 |
| 7 | Locked | QAM256 | 9 | 429000000 Hz | -1.6 dBmV | 43.8 dB | 0 | 0 |
| 8 | Locked | QAM256 | 10 | 435000000 Hz | -1.4 dBmV | 43.8 dB | 0 | 0 |
| 9 | Locked | QAM256 | 11 | 441000000 Hz | -1.7 dBmV | 43.7 dB | 0 | 0 |
| 10 | Locked | QAM256 | 12 | 447000000 Hz | -2 dBmV | 43.5 dB | 0 | 0 |
| 11 | Locked | QAM256 | 13 | 453000000 Hz | -2.2 dBmV | 43.5 dB | 0 | 0 |
| 12 | Locked | QAM256 | 14 | 459000000 Hz | -3.1 dBmV | 43 dB | 0 | 0 |
| 13 | Locked | QAM256 | 15 | 465000000 Hz | -3.8 dBmV | 42.6 dB | 0 | 0 |
| 14 | Locked | QAM256 | 16 | 471000000 Hz | -3.8 dBmV | 42.6 dB | 0 | 0 |
| 15 | Locked | QAM256 | 17 | 477000000 Hz | -3.2 dBmV | 42.8 dB | 0 | 0 |
| 16 | Locked | QAM256 | 18 | 483000000 Hz | -2.8 dBmV | 43.1 dB | 0 | 0 |
| 17 | Locked | QAM256 | 19 | 489000000 Hz | -2.5 dBmV | 43.1 dB | 0 | 0 |
| 18 | Locked | QAM256 | 21 | 507000000 Hz | -2.8 dBmV | 42.9 dB | 0 | 0 |
| 19 | Locked | QAM256 | 22 | 513000000 Hz | -2.6 dBmV | 43.1 dB | 0 | 0 |
| 20 | Locked | QAM256 | 23 | 519000000 Hz | -2.6 dBmV | 43 dB | 0 | 0 |
| 21 | Locked | QAM256 | 24 | 525000000 Hz | -2.2 dBmV | 43.3 dB | 0 | 0 |
| 22 | Locked | QAM256 | 25 | 531000000 Hz | -2 dBmV | 43.3 dB | 0 | 0 |
| 23 | Locked | QAM256 | 26 | 537000000 Hz | -2.5 dBmV | 43 dB | 0 | 0 |
| 24 | Locked | QAM256 | 27 | 543000000 Hz | -2.9 dBmV | 42.8 dB | 0 | 0 |
| 25 | Locked | QAM256 | 28 | 549000000 Hz | -3 dBmV | 42.8 dB | 0 | 0 |
| 26 | Locked | QAM256 | 29 | 555000000 Hz | -2.8 dBmV | 42.7 dB | 0 | 0 |
| 27 | Locked | QAM256 | 30 | 561000000 Hz | -2.8 dBmV | 42.6 dB | 0 | 0 |
| 28 | Locked | QAM256 | 31 | 567000000 Hz | -2.5 dBmV | 42.9 dB | 0 | 0 |
| 29 | Locked | QAM256 | 32 | 573000000 Hz | -2.3 dBmV | 42.5 dB | 0 | 0 |
| 30 | Locked | QAM256 | 33 | 579000000 Hz | -2.6 dBmV | 42.5 dB | 0 | 0 |
| 31 | Locked | QAM256 | 34 | 585000000 Hz | -2.8 dBmV | 42.6 dB | 0 | 0 |
| 32 | Not Locked | Unknown | 0 | 0 Hz | 0.0 dBmV | 0.0 dB | 0 | 0 |
Upstream Bonded Channels
| Channel | Lock Status | US Channel Type | Channel ID | Symbol Rate | Frequency | Power |
| 1 | Locked | ATDMA | 1 | 2560 Ksym/sec | 10400000 Hz | 46.3 dBmV |
| 2 | Locked | ATDMA | 2 | 5120 Ksym/sec | 16400000 Hz | 46.3 dBmV |
| 3 | Locked | ATDMA | 3 | 5120 Ksym/sec | 22800000 Hz | 46.3 dBmV |
| 4 | Locked | ATDMA | 4 | 5120 Ksym/sec | 29200000 Hz | 46.5 dBmV |
| 5 | Not Locked | Unknown | 0 | 0 Ksym/sec | 0 Hz | 0.0 dBmV |
| 6 | Not Locked | Unknown | 0 | 0 Ksym/sec | 0 Hz | 0.0 dBmV |
| 7 | Not Locked | Unknown | 0 | 0 Ksym/sec | 0 Hz | 0.0 dBmV |
| 8 | Not Locked | Unknown | 0 | 0 Ksym/sec | 0 Hz | 0.0 dBmV |
Downstream OFDM Channels
| Channel | Lock Status | Modulation / Profile ID | Channel ID | Frequency | Power | SNR / MER | Active Subcarrier Number Range | Unerrored Codewords | Correctable Codewords | Uncorrectable Codewords |
| 1 | Locked | 0 ,1 ,2 ,3 | 48 | 722000000 Hz | -3.0 dBmV | 41.5 dB | 928 ~ 3167 | 10230194037 | 10094033588 | 6314 |
| 2 | Not Locked | 0 | 0 | 0 Hz | 0 dBmV | 0.0 dB | 0 ~ 4095 | 0 | 0 | 0 |
Upstream OFDMA Channels
| Channel | Lock Status | Modulation / Profile ID | Channel ID | Frequency | Power |
| 1 | Not Locked | 0 | 0 | 0 Hz | 0 dBmV |
| 2 | Not Locked | 0 | 0 | 0 Hz | 0 dBmV |