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Forum Discussion
CM1150V - Slow speeds on Xfinity
I purchased a CM1150V modem to use with Xfinity Gig Internet. However, I'm not getting anywhere close to the right speeds. I have done troubleshooting with Xfinity: Reset modem physically using th...
I should note, I've NEVER gotten any faster than 300mbps on the modem and I never saw the Xfinity tech's machine to know if he really got close to that on it. When I called Xfinity again today, the Tier 2 told me that Xfinity doesn't allow you to use your own modem for gigabit Internet and I had to rent theirs. If that's the case, why is this an approved modem on their website?
Has anyone been able to successfully get close to gig speeds on this modem on Xfinity? ---Yes
yes, I've gotten gig speeds using the C7800, the cm1000, and the cm1100. all on xfinity.
The tech was either lying or just trying to get you off the line.
Do you have a screen snip of your modem cable connection page? (all of it)
What device are you testing on?
What speedtest site are you using?