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Forum Discussion
kingtj
Feb 03, 2019Star
CM1150V and Comcast - can't get gigabit speeds?
I just upgaded my Comcast Xfinity "Blast" Internet speeds to Gigabit, which required I upgrde my DOCSIS 3.0 Motorola cable modem. I ordered Comcast voice service too, with this upgrade, so apparentl...
vkdelta
Feb 04, 2019NETGEAR Employee Retired
Pls PM CM MAC/account #/Location/ and CM Power Levels and event logs.
jrowlands
Mar 05, 2019Aspirant
I have the Netgear CM1150v Docsis 3.1 cable modem telephony and am curious about the downstream channels. Channel 32 is not locked on. Channels 1-31 are locked on, but I do not see any of the Docsis 3.1 frequencies allocated to the modem. I was told the Docsis 3.1 frequencies are above 677Mhz. My frequencies are 477-677. I am experiencing erratic download speeds while the upload speeds are somewhat consistent ranging between 32-41mbps. Downloads range from 647mbps down to 25mbps. Powering the modem, re-provision from xfinity, multiple technician visits, and so on. Any help?