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Forum Discussion
CM1150V and telephone
To start out, I am a Comcast customer and I have the situation working now but I'm curious as to the source of the problem. I have one phone line. I installed my new modem, got a dial tone and coul...
Hi Ambit and ThundrbltMN,
Good day!
Welcome to NETGEAR Community!
Thank you for reaching out. First of all, we do apologize for the inconvenience of not getting back to you immediately due to the backlog in the system. Are you still having the issue? Please provide the following information:
Name:
Email:
Phone:
Preferred schedule (at least 2 days ahead)
Timezone:
Device S/N:
Current firmware version:
Alternatively, if you wish to be contacted via email only then kindly include your preferred email address.
I am looking forward to your response.
Regards,
Oliver
Community Team
After connecting my single phone line to TEL 2, my phone now rings. I don't know why it works that way; especially since Netgear says not to connect a single telephone line to TEL 2. But it works for me now, and I'm not touching it!
Hi ThundrbltMN,
Thank you for your response and we understand your concern. Please do not hesitate to contact us back if you need further assistance.
Regards,
Oliver
Community Team
- The caller ID doesn’t work on my CM1150V modem. What do I need to do to correct this problem?
Hi @AIOverloard,
Welcome to NETGEAR Community!
Thank you for reaching out. Was this working before? What is the current firmware of your modem? What is your current subscription with Comcast/Xfinity?
Please do not hesitate to let me know if you need further assistance.
Regards,
Oliver
Community Team