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Forum Discussion
Badexperience
Feb 17, 2023Tutor
CM1150v comcast link aggregation suddenly failed after 8 months
The CM1150v was connected to an ORBI RBRE 960 via Xfinity. Link aggregation was active and speed tests showed a regular download of 1300+ or -. After approximately 8 months, the ORBI would not conn...
plemans
Feb 17, 2023Guru - Experienced User
Does the modem work if link aggregation is disabled?
Have you tried a factory reset on both the modem and the router?
You can even try downgrading the firmware on the router if you suspect its a firmware issue on the router. (sadly, not the modem)
- BadexperienceFeb 17, 2023TutorThe ORBI does work only if LA is disabled. The ORBI was factory reset. The system was downed for several minutes with the cv1150 be out up first. I was avoiding factor resetting the modem as the Xfinity tech support can be painful in reprovisioning the cv1150. I am saving that as a last resort, just before having am ample amount of wine and a long tv show to watch as they go through their scripts. I kind of resent having to jump on my left foot while patting myself on my head as part of their process.
- plemansFeb 17, 2023Guru - Experienced User
A factory reset on a modem shouldn't require re-provisioning. It should auto-provision because the mac is programmed into the ISP's system already.
The checking the cables is a good option as well. If one cable is sketchy, it'll cause issues.