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Forum Discussion
Badexperience
Feb 17, 2023Tutor
CM1150v comcast link aggregation suddenly failed after 8 months
The CM1150v was connected to an ORBI RBRE 960 via Xfinity. Link aggregation was active and speed tests showed a regular download of 1300+ or -. After approximately 8 months, the ORBI would not conn...
plemans
Feb 17, 2023Guru - Experienced User
Does the modem work if link aggregation is disabled?
Have you tried a factory reset on both the modem and the router?
You can even try downgrading the firmware on the router if you suspect its a firmware issue on the router. (sadly, not the modem)
Badexperience
Feb 17, 2023Tutor
The ORBI does work only if LA is disabled. The ORBI was factory reset. The system was downed for several minutes with the cv1150 be out up first. I was avoiding factor resetting the modem as the Xfinity tech support can be painful in reprovisioning the cv1150. I am saving that as a last resort, just before having am ample amount of wine and a long tv show to watch as they go through their scripts. I kind of resent having to jump on my left foot while patting myself on my head as part of their process.
- plemansFeb 17, 2023Guru - Experienced User
A factory reset on a modem shouldn't require re-provisioning. It should auto-provision because the mac is programmed into the ISP's system already.
The checking the cables is a good option as well. If one cable is sketchy, it'll cause issues.