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Forum Discussion
gchav33
Jun 07, 2019Aspirant
CM1150V conflict with firmware version - slow connect speed
I've been using the CM1150V since March. I have Orbi RBR50 w satellite. I had Xfinity 250GB service, and was consitantly measuring download speeds between 200-300 mbps. I just upgraded to their Gigab...
- Jun 11, 2019
I'm starting a new conversation - I think it has been determined that the Modem is working and the firmware version is ok. The issue has come down to the difference in hardwire to the Orbi router (650mbps), vs wireless to the Orbi (5GHz channel)-(150mbps).
plemans
Jun 07, 2019Guru - Experienced User
so are you asking whats the correct version or trying to get help with getting the speeds increased?
If you're asking what the correct version of the firmware is.... vkdelta any idea of the correct firmware for the cm1150v? The firmware database is showing the V1.01.07 but it could be out of date.
If you're asking about fixing your speeds, results of what you tested would be more helpful than stating that you tested them.
I'd try going through xfinity chat and seeing if a rep there can push the right configuration file. I've had better success with getting correct firmwares this way than over a call. For some reason, half of my calls get an incompetent rep as xfinity so I've taken to just using chat. I'll even setup a hotspot on my phone and connect that route versus calling in if I can avoid it.