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Forum Discussion
CM1150v Disconnects nightly with Xfinity/Comcast
Overnight, my cable modem often times starts to experience packet loss in the range of 40% until the cable modem is rebooted. I have ehternet port aggregation turned off. This has happend every...
Your signal should be good enough you don't need an amplifier. Amplifiers can cause issues when running to modems.
What I'd start with is directly connecting the cm1150v to the incoming line with no splitters, amplifiers, or attenuators and see how it works. Make sure to directly connect a pc to the modem (without router) so you can rule out the router being the issue as well.
If you don't get signal drops/issues, then its related to how its wired up.
If you do, then get screen snips of the cable connections page and the logs and post them back here.
Thanks for the reply!
The comcast tech oddly didn't have a problem with the amplifier.
Also, everything has been working great since May 8th when I installed the modem until last week.
Anything I can check in the modem logs?
Also, I checked the VOIP phone this morning during the problerm and it seemed to be having issues as well. This morning's packet loss was in the 15% range where other days I have seen 40%. Will try that test again during 40% packet loss.
Are you connected directly to the modem?
have you removed the amplifier and tried it without it?
Do you have the screen snips asked for prior?