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Forum Discussion
Basketballer34
Aug 27, 2020Aspirant
CM1150v Disconnects nightly with Xfinity/Comcast
Overnight, my cable modem often times starts to experience packet loss in the range of 40% until the cable modem is rebooted. I have ehternet port aggregation turned off. This has happend every...
Basketballer34
Aug 28, 2020Aspirant
Thanks for the reply!
The comcast tech oddly didn't have a problem with the amplifier.
Also, everything has been working great since May 8th when I installed the modem until last week.
Anything I can check in the modem logs?
Also, I checked the VOIP phone this morning during the problerm and it seemed to be having issues as well. This morning's packet loss was in the 15% range where other days I have seen 40%. Will try that test again during 40% packet loss.
plemans
Aug 29, 2020Guru - Experienced User
Are you connected directly to the modem?
have you removed the amplifier and tried it without it?
Do you have the screen snips asked for prior?