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Forum Discussion
hockeypuck
May 30, 2020Star
cm1150v issue with phone service and speed.. xfinity
I have spent a few hours, 2 different times with xfinity operators trying to fix my modem issues. No phone and can not reach my subscription speed (600) but the first is more important. Tried a num...
hockeypuck
May 30, 2020Star
I have a netgear router after the modem. AC1200. I tested speeds through that.. Its rated for 600 download. I have tested both diret to modem and through the router. Speed is the least of my issues.. I want phone. My xfinity account has a phone number listed and active. Does it have something to do with the starting frequency being "0"
plemans
May 30, 2020Guru - Experienced User
hockeypuck wrote:I have a netgear router after the modem. AC1200. I tested speeds through that.. Its rated for 600 download. I have tested both diret to modem and through the router. Speed is the least of my issues.. I want phone. My xfinity account has a phone number listed and active. Does it have something to do with the starting frequency being "0"
I don't have the cm1150v or any other voice devices so I'm not sure what there are for settings on the cm1150v to activate change settings for the voice aspect. Potentially the comcast rep provisioned it wrong because the reset of your power looks fine.