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Forum Discussion
gdk3641
Sep 13, 2020Aspirant
CM1150v plugged into wall phone outlet but no phones in house work
I noticed others have had this problem and i had the same issue - not being able to get the modem voice connections to work across house phone wiring My house was wired as RJ11 - Single pair i ...
plemans
Sep 14, 2020Guru - Experienced User
If you connect a phone directly to the cm1150v, does it work?
yes? then you've got something wired wrong.
No? Then its not been enabled for your service and you'd want to contact the isp to get it provisioned.
gdk3641
Sep 14, 2020Aspirant
Yes it was a wiring issue -
the house jacks were configured as a RJ 11 ( 2 wires on position 3 and 4) of the wall jack - it would not work
When I rewired the wall jack to RJ 14 ( 4 wires on positions 2, 3, 4 and 5) - it worked
i just brought this up because tech support stated this modem would not work with house / wall wiring -
It does- its just the house wall jacks had to be configured as RJ 14 - at least in my case anyway.
i was just wondering if any know what signals are actually be carried on the voice jack(s) on the back of the modem and the positions on the registered jack
- FURRYe38Sep 14, 2020Guru - Experienced UserBe sure you’re ISP supports this modem and phone services thru the modem. Not all ISPs supports this modem.