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CM1150V Slow download with xfinity
Firmware Version V4.12.04 Our service is 1200 down and we typically get about 950 down, but I don't have a network card that can do higher. Saturday our download speeds dropped to about 95 and e...
A full reset of your MX4000 is most likely your best option. You may or may not need to reset the satellites.
After the router reset, a careful methodical restart of your network is called for.
Power down (remove the power cord) on your modem and disconnect the Ethernet cord to your router base.
Go to the manufacturer's to the manual to find the steps to reset the MX4000. Recommend you not be connected to the internet to do this. When complete, power it down and remove the power cord.
Power up your modem and give it plenty of time to boot and stabilize.
Connect the Ethernet cable between your router and your modem. Then power up your router. Give it plenty of time to boot and stabilize. The DHCP servers at your ISP may need a few minutes to establish a WAN IP address for your router. Remember, it is now different hardware than the last time the address was established with your computer connected direct to the modem.
Run your capacity tests from the PC direct connected to the router.
There may or may not be a firmware update available for your MX4000. I am not familiar with the Linksys approach to updates.
1. what router is it? you still haven't given us a model
2. the issue might be between router-device
3. again, if you direct connect a pc to the modem, you have to power off the modem and the device. ONLY have the pc connected to the modem as most isp's only support 1 device connected to the modem. Then power the modem on and wait 2 minutes, then power the computer on.
1 - Linksys Velop MX4000 series, two nodes
2 - I tried several wireless devices and wired PC
3 - I unplugged router cable and plugged in PC in same port, but I did I did NOT try the exact steps you suggested. I will try that tonight.
Not sure in the velops if there's a way to check the wan/lan connection to see if its connecting at gigabit speeds or at the 10/100mbps speeds. You could check on their forum or support site to see.
I was able to get the pc to connect straight from the modem and I'm getting normal speeds, so it's something to do with my router.
Should I just reset the whole system and reconfigure the mesh network or try something else? I know signal going into router is good unless two cables went bad at same time which is unlikely.
A full reset of your MX4000 is most likely your best option. You may or may not need to reset the satellites.
After the router reset, a careful methodical restart of your network is called for.
Power down (remove the power cord) on your modem and disconnect the Ethernet cord to your router base.
Go to the manufacturer's to the manual to find the steps to reset the MX4000. Recommend you not be connected to the internet to do this. When complete, power it down and remove the power cord.
Power up your modem and give it plenty of time to boot and stabilize.
Connect the Ethernet cable between your router and your modem. Then power up your router. Give it plenty of time to boot and stabilize. The DHCP servers at your ISP may need a few minutes to establish a WAN IP address for your router. Remember, it is now different hardware than the last time the address was established with your computer connected direct to the modem.
Run your capacity tests from the PC direct connected to the router.
There may or may not be a firmware update available for your MX4000. I am not familiar with the Linksys approach to updates.