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Forum Discussion

ninjaroo's avatar
ninjaroo
Aspirant
Mar 21, 2019

cm1150v Voice modem Mta provisioning rejection Xfinity

I had new Xfinity Gig service with Phone installed last sunday. At that time my phone was working being directly connected to the modem tel 1 connection. Fast forward to tuesday the phone was unplugg...
vkdelta's avatar
vkdelta
NETGEAR Employee Retired
Mar 21, 2019

ask them to remove it completely and reprovision this. 

this looks like MTA config file issue. 

ninjaroo's avatar
ninjaroo
Aspirant
Mar 21, 2019

I beleive they did that because I was asked to hard reset the modem and waiting several minutes for it to return.

 

  • ninjaroo's avatar
    ninjaroo
    Aspirant
    Mar 22, 2019

    Issue solved. When I got home it was working.

    • vkdelta's avatar
      vkdelta
      NETGEAR Employee Retired
      Mar 22, 2019

      excellent. Please close the thread as resolved.