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Forum Discussion

Tutor

Nov 22, 2020

CM1150V Voice Not Working

I purchased the CM1150V from netgear to replace the Altice modem from Optimum so I could fully access my smart home systems. The modem was provisioned by Optimum when I called and internet works jus...

Guru - Experienced User

Nov 23, 2020

Either ISP or a tech needs to check the phone lines in your home. You'll need to contac the ISP for help in this. If this worked on a different ISP and isn't working on the different ISP, then the newer ISP needs to look into this.

Greg76
Tutor
Nov 25, 2020
It is the same ISP (Optimum). The only difference here is the modem.
- FURRYe38
  Guru - Experienced User
  Nov 25, 2020
  Either ISP or a tech needs to check the phone lines in your home. You'll need to contac the ISP for help in this.
  Contact NG support as well.
- SShawn
  Aspirant
  Jan 09, 2021
  Wondering if you got this to work with optimum if so how or what do I need to do I have same issue
  - antinode
    Guru
    Jan 09, 2021
    > Wondering if you got this to work with optimum if so how or what do I
    > need to do I have same issue
    
    > Model: CM1150V|DOCSIS 3.1 Nighthawk. Multi-Gig Speed Cable Modem for
    > XFINITY(R) Voice
    
       I know nothing, but does "optimum" offer "XFINITY(R) Voice"? I would
    think not.
    
       Perhaps a forum search for "CM1150V" would find some useful
    information. Mine found, for example:
    
          https://community.netgear.com/t5/x/x/td-p/1970842