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Forum Discussion
CM1150V wont bind all upstream channels after upgade to firmware 2.02.03 (Partial service)
My service was working fine with 32 downstream 3 upstream and 1 OFDM channel locked under firmware 1.01 right after the upgrade to 2.02.03 the service is saying "partial service" and showing upsteam ...
Comcast wont do that unless it's causing a major service disruption... and from everyone I've talked to "your internet still works" therefore it isn't one
ontop of that they basically try to guilt you with this problem into renting one of their crappy gateways instead
Well they will have to check this since its on there system and there resposible for good operation and maintaining FW. You can try contacting NG to see if they have any suggestions or if this is a known issue. You might try another same model cablemodem to see if the problem continues. Could be bad HW as well. Try a CM1100 modem and see if it does the same thing. If it does, then both NG and CC need to address this.