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Forum Discussion
CM1150V wont bind all upstream channels after upgade to firmware 2.02.03 (Partial service)
My service was working fine with 32 downstream 3 upstream and 1 OFDM channel locked under firmware 1.01 right after the upgrade to 2.02.03 the service is saying "partial service" and showing upsteam ...
I would file a support ticket here:
https://www.netgear.com/mynetgear/registration/login.aspx
Point them to this forum thread as well for review.
I've been trying to but my serial number comes back as invalid when I try to register it
This is a device provided to me by netgear directly for product testing, it has a 12 digit serial number not 13 like support wants... and I don't have any way to contact the head of our test program anymore as it closed before the new firmware was pushed
> [...] it has a 12 digit serial number not 13 like support wants...
> [...]Are you sure that you're looking at the serial number, and not the
MAC address, which is _12_ characters (hexadecimal digits, 0-9, A-F)? A
serial number typically includes non-hexadecimal characters (and has 13
characters).You a beta tester? If so, then you need to be contacting your beta test group via email or the beta test site forum. If this was provided to you by NG then they will need to review this directly. Nothing we can do here in the forums for the public official support site.
brianiup wrote:
This is a device provided to me by netgear directly for product testing, it has a 12 digit serial number not 13 like support wants... and I don't have any way to contact the head of our test program anymore as it closed before the new firmware was pushed
Like I said, the beta is closed, there is no way to contact them directly now, they said to go through here at this point