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Forum Discussion
CM1150V, Xfinity -- Google Wifi Not Working
Very odd thing happening -- and Xfinity has been out. I replaced my xFi router with the 1150V. As of now, I am getting a dial-tone just fine, and able to get a connection when I connect my laptop to ...
So I connected Google Wi-Fi right to the modem. Won’t connect. Laptop, perfect. Any other ideas?
Thanks for the help!
Thanks for the help!
> [...] Won't connect. [...]
I don't know what that means. "Won't" is not a useful problem
description. It does not say what you did. It does not say what
happened when you did it. As usual, showing actual actions (commands)
with their actual results (error messages, LED indicators, ...) can be
more helpful than vague descriptions or interpretations (of what did
_not_ happen).
> [...] Any other ideas?
Visit http://netgear.com/support , put in your model number, and look
for Documentation. Get the User Manual. Look for the LED descriptions
and "Troubleshoot". Look for "reset". Further reading might be
helpful, too.
Contact Comcast/Xfinity, and ask them if the problem is the MAC
address of your router. Cable companies tend to worry about multiple
devices being connected to a single customer's line, and switching
between a computer and a router might bother them.
I appreciate the response, even though you used this as a platform to shame my inaccurate language. If the documentation covered my issue, surely I'd not have had to post. I'm sorry for bothering you.
BUT, the modem is online. The cable company thinks it is working fine. But I am unable to get my Google Wifi router to connect to the internet.
Thanks for being a douche...