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Forum Discussion
Cm1150v
We have Xfinity internet, and had no problems in the past. We just upgraded to the GB speed, and had to buy a new modem, nighthawk cm1150v. We have the google puck mesh system. The internet worked fo...
Time to determine if its a modem problem or a router problem.
If you hardwire into the modem, does it work? So:
1. turn off the modem.
2. plug a computer into it
3. Turn modem on. Wait until it fully boots. Usually a couple minutes
4. Does it work? Can you browse the internet? Do you get full speeds?
If so, the modem is working as it should and I'd look at the google router for issues.
All the modem does is provide an ip address to the google wifi router and the router will from there allocate internal ip addresses to your devices. If the modem works when directly connected, its doing its job.
Anytime you change modems, its always good to reset your router back to factory and start fresh. Prior settings can mess things up. Did you do this with the google wifi?