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Forum Discussion
Cm1150v
We have Xfinity internet, and had no problems in the past. We just upgraded to the GB speed, and had to buy a new modem, nighthawk cm1150v. We have the google puck mesh system. The internet worked fo...
The CM1150v is a modem only with phone line support. it needs a external wifi router behind it so that your Google devices will connect to the wifi router.
As seen in the Connect a Router section of the installation guide:
http://www.downloads.netgear.com/files/GDC/CM1150V/CM1150V_QSG_EN.pdf
Hdonnelly wrote:
We have Xfinity internet, and had no problems in the past. We just upgraded to the GB speed, and had to buy a new modem, nighthawk cm1150v. We have the google puck mesh system.
The internet worked for one day, but our roku and smart tv’s would not connect, nor will the Xfinity streaming app. Comcast said our brand new modem was bad. So we just got another one, and the google pucks will not work, but we have internet. Comcast said we need a bridge system for them to work.
I really don’t understand this tech stuff. How do we get our google pucks to work with this new modem? There is no phone number to call NETGEAR, even though I’m supposed to be able to call in the first 90 days. Any help for this tech challenged mom would be greatly appreciated!